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— Select a Help Topic — Assure :: RMADEMO :: SurveillanceInstallation :: AAA GatewayInstallation :: Active NetworkInstallation :: AnonymousInstallation :: AntivirusInstallation :: Gateway/FirewallInstallation :: Hotelier (PMS)Installation :: NASInstallation :: P2P & P2MPInstallation :: Passive NetworkInstallation :: ServerInstallation :: SurveillanceInstallation :: Wireless (Wi-Fi)Installation: OSInstallation:: BiometricPreventive MaintenanceSupport : AnonymousSupport :: AAA Gateway | HotspotSupport :: Active NetworkSupport :: AntivirusSupport :: BiometricSupport :: Gateway/FirewallSupport :: HardwareSupport :: Hotelier (PMS)Support :: OSSupport :: OutlookSupport :: P2P & P2MPSupport :: Passive NetworkSupport :: PrinterSupport :: Surveillance SystemSupport :: Wireless (Wi-Fi)Support: NASSupport: Office365Support: Software *
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📞 Central Help Desk88755 54932

✉️ Email[email protected]

🕐 Support HoursMon–Fri: 9:30 AM – 6:30 PM
Saturday: 10:00 AM – 5:00 PM

After hours, calls are attended next business day. Unanswered calls should be escalated to the next level.

📋 View Full Escalation Matrix

Name	Contact	Email
Level 1
Shift Engineer	88755 54932	[email protected]
Level 2
Madan Vaishnav	92514 54932	[email protected]
Nikhil Salvi	97844 36934	[email protected]
Tushar Ameta	92612 01932	[email protected]
Level 3
Tosif Raza	96109 94932	[email protected]
Level 4
Manish Vaishnav	98293 94932	[email protected]
Assure HR	80033 94932	[email protected]

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